Privacy Policy

Last updated: 8 September 2026

MOINHOS DO DÃO – ACTIVIDADES TURÍSTICAS, LDA respects the privacy of visitors to this website and of everyone who contacts us.

This Privacy Policy explains how we collect, use and protect personal data in accordance with the General Data Protection Regulation, Regulation (EU) 2016/679 (“GDPR”).

1. Data Controller

MOINHOS DO DÃO – ACTIVIDADES TURÍSTICAS, LDA
NIPC: 502722576
Moinhos da Costa
Fornos de Maceira Dão, 3530-071
Portugal
Email: info@moinhosdodao.org

2. Personal Data We May Collect

We may collect information that you provide when you complete a form on our website, contact us by email, telephone, WhatsApp or social media, or enquire about or book accommodation, a visit or an experience.

This information may include:

  • Your name;

  • Your email address;

  • Your telephone number;

  • The number of people, requested dates and other details related to your visit or booking;

  • Messages and other information you choose to send us;

  • Where legally required for stays, guest identification and registration details.

We do not request or store card or other payment details through our website.

3. How We Use Your Data

We use personal data only when necessary to:

  • Reply to enquiries;

  • Organise visits, experiences, bookings or stays;

  • Communicate with you before, during or after your visit;

  • Meet legal, tax, accounting and guest-registration obligations;

  • Protect our rights and prevent misuse of the website.

Depending on the situation, the legal basis for this processing is the preparation or performance of a contract, compliance with a legal obligation, our legitimate interest in replying to an enquiry, or your consent.

4. Sharing of Data

We do not sell, rent or share personal data for marketing purposes.

We may share data only where necessary with service providers who help us operate the website or manage bookings, or with public authorities where required by law.

These recipients receive only the information necessary for their work and must handle it securely and confidentially.

5. How Long We Keep Data

We keep personal data only for as long as necessary for the purposes for which it was collected.

Information relating to bookings, invoices and guest registration may be kept for the periods required by law. Contact enquiries that do not lead to a booking will be deleted when they are no longer needed.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data;

  • Correct inaccurate or incomplete data;

  • Request deletion of your data, where legally applicable;

  • Restrict or object to processing;

  • Request data portability, where applicable;

  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at: info@moinhosdodao.org

You also have the right to lodge a complaint with the Portuguese data-protection authority:

Comissão Nacional de Proteção de Dados – CNPD
www.cnpd.pt

7. Security

We take appropriate technical and organisational measures to protect personal data against loss, destruction, alteration, unauthorised access or misuse.

However, no transmission or storage of information over the internet can be guaranteed to be completely secure.

8. Cookies

Our website may use cookies that are necessary for the operation and security of the website.

Non-essential cookies, such as analytics or marketing cookies, will only be used with your consent through the cookie notice on the website. You may change or withdraw your consent at any time through the website’s cookie settings or your browser settings.

9. Changes to This Policy

We may update this Privacy Policy when necessary. The most recent version will always be available on this page, together with its date of last update.